Get in Touch

To assist us in resolving the issue, please provide the following information when you contact us for assistance with captions:
- Your name, address, telephone number and email address
- Your preferred method of contact (phone or email)
- The name of the issue
- A brief description of the issue, including the date and time you experienced the problem
- If you are watching online, please identify the device and brand (e.g., computer, tablet, smartphone) and software (including version) you are using
If you wish to submit a written complaint, please send it to:
Alex Phuong Nguyen, Vice President, Regulatory Affairs, Thoibao, Level 26/500 Collins St, Melbourne VIC 3000, Australia